Frequently Asked Questions

General Questions

There are many reasons to choose Incevio. We're serving people since 2012 and have an expert team to help you with every aspects of your digital presence and doing business online.

Yes, If you an idea, we can build the application for you.

We provide many services to our clients. Please check the What We Do section on our home page.

Buying Questions

Yes. All of our application and modules are translation-ready, with all languages supported.

Yes, The code is open to modify.

Support Questions

Yes, all our applications are comes with extensive documentations.

Yes, we do. Please contact us for details.

You can change the default theme by modifying the sourse file or can build a separate theme. We also working on new themes, soon will be available to purchase.

We offer six months of free support with regular license and 12 months of free support with extended license of any application. After the support period expired, you have to extend the support period to get support.

Please visit the membership section of your license on your dashboard.

License Questions

Regular license can be use in a single domain at a time.

Yes. You can change the domain anytime you want.

Yes, you can use the UI for site other than zCart but remember the license allows to use for single site only, you can not use on multiple sites. The app may need some adjustments before you can use it for other site.

Yes. You can use the license without any extra cost.

Payments Questions

We accept payments from PayPal, and all major credit cards. We do not store payment/card information in our server.

We've a clear refund policy, you can find the link at the bottom of this page. Please Contact Us if you need further information.

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If you have a question that is not answered here. We can still help!